Order help & return requests
If your delivery is incorrect, damaged or incomplete, contact us promptly at Fani9t8@gmail.com or WhatsApp 0308 6430960 with your order number and clear photos. Keep the item and original packaging while we review your request.
Please contact us before sending an item back. We will provide the applicable return instructions, eligibility, delivery charges and refund process for your case. Confirm any change-of-mind return or warranty arrangement with us before purchasing.
No manufacturer warranty is included unless expressly confirmed for the particular product. For an order cancellation or address correction, contact us as soon as possible; changes depend on whether dispatch has already occurred.